Products and fitment
Ultra Track & Tire offers rubber tracks, undercarriage parts, and solid or pneumatic tires, with support to match parts by equipment make and model.
Use your equipment make and model, and confirm the track size and pattern. The Track Information Guide explains that track size is typically shown as Width (mm) × Pitch (mm) × Number of links.
It refers to track width in millimeters, pitch (distance between lugs) in millimeters, and the number of links.
Not always. The Track Information Guide notes that some manufacturers may list pitch and link count in a different order, so it is important to confirm which number represents which measurement.
The Track Information Guide includes tread pattern information and general use guidance (examples include block, C-lug, and Z pattern).
Shipping and delivery
Orders are typically processed in 2 to 3 business days, though timing can vary.
Delivery timelines depend on product availability, destination, and the carrier. Delivery dates are not guaranteed.
Shipping charges are calculated at checkout unless stated otherwise.
When tracking is available, Ultra Track & Tire sends tracking details to the email address used at checkout.
Some orders may ship by freight. For freight deliveries, the customer is responsible for ensuring delivery access and arranging unloading when required.
Returns
Returns follow distributor and manufacturer return policies. Return requests must be made within 30 days of delivery, and returns must be approved.
Returned items must be unused and uninstalled, in original condition, and in original packaging, and they must be authorized before being sent back.
Warranty
Ultra Track & Tire lists a 12-month manufacturer warranty against defects in materials and workmanship.
The warranty is described as covering defects in workmanship and materials, with remedies described as replacement or adjustment per the listed policy terms.
Contact and support
You can contact support by phone at (866) 516-8473 or by email at support@ultratrack.com.
Support is listed as available 7:00 am to 7:00 pm CST, 7 days a week.